Grades released for NYC’s transit system
NEW YORK – Riders are lukewarm about New York City’s bus service: They’re giving it a grade of "C"-minus.
Transit officials have released the results of the Local Bus Rider Report Cards that were distributed throughout the five boroughs.
The report cards asked riders to rate the system based on such characteristics as "reasonable wait time between buses," "seat availability," and "smooth handling of bus."
Only Manhattan rated higher than any other borough with a C.
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On The Net:
MTA: http://ww.mta.info
Such a contrast between this article and some of my recent ones on cities like Seattle where keeping the riders happy (and informed) is a top priority. In New York, you get what you get ad you should be happy you don’t get less … that’s been the attitude since I was a boy, and I don’t see it changing.
Perhaps the NYC MTA should read this blog more often and start adding features to their busses that people want … like a GPS arrival system, perhaps? Naw. It’s New York. Who cares if the customer gives us a failing grade, we want a pay raise.
Here’s a recent Associated Press report of a school bus crash in Colorado.
YUMA, Colo. (AP) — The Colorado State Patrol says a school bus has hit with a tractor-trailer rig outside Yuma, injuring some of the 12 students on board and the bus driver.
The patrol says the students’ injuries are minor to moderate. The driver had to be extricated from the wreckage, but no information is available yet on the driver’s injuries.
The patrol says the truck was making a left turn off Colorado 34 onto a county road Thursday morning when it was rear-ended by the bus….
It would appear that the bus plowed into the rear of a truck stopped to make a turn. issues, arguments, liabilities, court dates all raise their ugly head. Thank God the children are safe. If you were the driver’s employer, just how much would you pay to be able to tell for certain, was the bus speeding, was the driver within his duty hours, were there any other apparent driver errors before the cash, etc., etc., etc.
With simple onboard GPS tracking, especially a no monthly cost "post mission" unit like the one pictured … it a second by second "crash recorder" function, just how much would managing from knowledge rather than managing "by guess and by gosh" really be worth?